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HTC mobile phone access WLAN problem

Configuring Wireless Cisco Networks and Wireless Controllers.

HTC mobile phone access WLAN problem

Postby Guest » Wed Jul 22, 2009 2:16 pm

Hi,

 

We have Cisco LAP wireless environment, The WLC is WiSM software version is 7.0.98.0 , access point is Cisco 1142. We have one user with HTC mobile phone ( OS is Android 2.2 ) can not access to WLAN ( WEP key + WEB authentication ), it must take long time to get IP address or can not get IP address. Is there someone have similar problem?

 

Best Regards,

 

Jackson Ku

Guest
 

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Re:HTC mobile phone access WLAN problem

Postby Guest » Wed Jul 22, 2009 2:30 pm

seems like a WEP key mismatch...

can any other device connect to the SSID and get an IP address?

Guest
 

Re:HTC mobile phone access WLAN problem

Postby Guest » Wed Jul 22, 2009 2:43 pm

Hi,

 

The WEP key is correct, the laptop can connect this WLAN.

 

Best Regards,

 

Jackson Ku

Guest
 

Re:HTC mobile phone access WLAN problem

Postby Guest » Wed Jul 22, 2009 3:12 pm

run some debugs from the WLC...

 

What is the size of the web key?

 

debug client xx:xx:xx:xx:xx:

Guest
 

Re:HTC mobile phone access WLAN problem

Postby Guest » Wed Jul 22, 2009 3:25 pm

Hi,

 

The debug log are A/F :

 

*apfMsConnTask_0: Apr 21 11:11:26.600: 40:fc:89:30:3a:dd Adding mobile on LWAPP AP c0:62:6b:29:9d:40(0)
*apfMsConnTask_0: Apr 21 11:11:26.600: 40:fc:89:30:3a:dd Association received from mobile on AP c0:62:6b:29:9d:40
*apfMsConnTask_0: Apr 21 11:11:26.601: 40:fc:89:30:3a:dd Including FT Mobility Domain IE (length 5) in Initial assoc Resp to mobile
*apfMsConnTask_0: Apr 21 11:11:26.601: 40:fc:89:30:3a:dd Sending Assoc Response to station on BSSID c0:62:6b:29:9d:40 (status 17)
*osapiBsnTimer: Apr 21 11:11:31.434: 40:fc:89:30:3a:dd apfMsExpireCallback (apf_ms.c:599) Expiring Mobile!
*apfReceiveTask: Apr 21 11:11:31.434: 40:fc:89:30:3a:dd 0.0.0.0 START (0) Deleted mobile LWAPP rule on AP [c0:62:6b:29:9d:40]
*apfReceiveTask: Apr 21 11:11:31.434: 40:fc:89:30:3a:dd Deleting mobile on AP c0:62:6b:29:9d:40(0)
*apfMsConnTask_0: Apr 21 11:11:49.341: 40:fc:89:30:3a:dd Adding mobile on LWAPP AP c0:62:6b:29:9d:40(0)
*apfMsConnTask_0: Apr 21 11:11:49.341: 40:fc:89:30:3a:dd Association received from mobile on AP c0:62:6b:29:9d:40
*apfMsConnTask_0: Apr 21 11:11:49.341: 40:fc:89:30:3a:dd Including FT Mobility Domain IE (length 5) in Initial assoc Resp to mobile
*apfMsConnTask_0: Apr 21 11:11:49.341: 40:fc:89:30:3a:dd Sending Assoc Response to station on BSSID c0:62:6b:29:9d:40 (status 17)
*osapiBsnTimer: Apr 21 11:11:54.234: 40:fc:89:30:3a:dd apfMsExpireCallback (apf_ms.c:599) Expiring Mobile!
*apfReceiveTask: Apr 21 11:11:54.234: 40:fc:89:30:3a:dd 0.0.0.0 START (0) Deleted mobile LWAPP rule on AP [c0:62:6b:29:9d:40]
*apfReceiveTask: Apr 21 11:11:54.234: 40:fc:89:30:3a:dd Deleting mobile on AP c0:62:6b:29:9d:40(0)
*apfMsConnTask_0: Apr 21 11:12:12.918: 40:fc:89:30:3a:dd Adding mobile on LWAPP AP c0:62:6b:29:9d:40(0)
*apfMsConnTask_0: Apr 21 11:12:12.918: 40:fc:89:30:3a:dd Association received from mobile on AP c0:62:6b:29:9d:40
*apfMsConnTask_0: Apr 21 11:12:12.918: 40:fc:89:30:3a:dd Including FT Mobility Domain IE (length 5) in Initial assoc Resp to mobile
*apfMsConnTask_0: Apr 21 11:12:12.918: 40:fc:89:30:3a:dd Sending Assoc Response to station on BSSID c0:62:6b:29:9d:40 (status 17)
*osapiBsnTimer: Apr 21 11:12:17.834: 40:fc:89:30:3a:dd apfMsExpireCallback (apf_ms.c:599) Expiring Mobile!
*apfReceiveTask: Apr 21 11:12:17.834: 40:fc:89:30:3a:dd 0.0.0.0 START (0) Deleted mobile LWAPP rule on AP [c0:62:6b:29:9d:40]

 

Best Regards,

 

Jackson Ku

Guest
 

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