Unity Connection 8.5.1ES16.11900-16 Call Handler bug

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Expand view Topic review: Unity Connection 8.5.1ES16.11900-16 Call Handler bug

Unity Connection 8.5.1ES16.11900-16 Call Handler bug

by abdulrashi001 » Thu Dec 05, 2013 6:17 pm

Hi George,
I am getting the same error in firefox too.
When I am using IE, it is getting crashed
Abdul

Re:Unity Connection 8.5.1ES16.11900-16 Call Handler bug

by Guest » Sun Apr 09, 2006 5:51 pm

Hey George, You are always welcome  Cheers!Rob

Re:Unity Connection 8.5.1ES16.11900-16 Call Handler bug

by Guest » Sun Apr 09, 2006 4:58 pm

Thanks Rob!!That was exactly the issue. Regards,gmb

Re:Unity Connection 8.5.1ES16.11900-16 Call Handler bug

by Guest » Sun Apr 09, 2006 3:54 pm

Hi George, It almost sounds like you are hitting this bug; CSCtn75890 Bug Details Bug #9 of 13 | < Previous | Next >    UC 8.5(1) - Play/Record button grayed out on greetings page. Symptom:Cisco Unity Connection Administration (CUCA): The "Play/Record" button under recordings is disabled (grayed out), and the selection under "Callers Hear" becomes unchecked.Conditions:When using Microsoft Internet Explorer to administer Cisco Unity Conneciton 8.5(1), and enabling the "Ignore Caller Input" during greeting option.Workaround:Use Mozilla Firefox browser to access the CUCA Status Fixed              Severity 3 - moderate Last Modified In Last 3 Days         Product Cisco Unity Connection          Technology 1st Found-In 8.5(1)                    Fixed-In 8.6(0.98000.22) 8.6(0.98000.24) 8.6(0.60) 8.5(1)ES29 8.5(1.12012.1) 8.6(0.62) 8.6(0.98000.63) 8.6(0.98000.69) 8.5(1.12013.1) 8.6(1.96000.4) 8.6(0.99981.2)[/quote]   Cheers!Rob

Unity Connection 8.5.1ES16.11900-16 Call Handler bug

by Guest » Sun Apr 09, 2006 2:20 pm

Hi, Ive just installed Connection 8.5.1ES16.11900-16  My problem is withmy call handlers.  If I create a new handler, then edit the closed greeting, I can then enable it, and record my prompt ect - all ok.If however, I check the "During Greeting / Ignore Caller Input" check box and hit save, the "Status" and "Callers Hear" radio buttons blank out, also the "Play/Record" section greys outI then cannot go back and remove the "During Greeting / Ignore Caller Input" check box, because when I hit save, I get a blank screen with "Internal Error, try again"

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