by Guest » Sun Apr 09, 2006 2:20 pm
Hi, Ive just installed Connection 8.5.1ES16.11900-16 My problem is withmy call handlers. If I create a new handler, then edit the closed greeting, I can then enable it, and record my prompt ect - all ok.If however, I check the "During Greeting / Ignore Caller Input" check box and hit save, the "Status" and "Callers Hear" radio buttons blank out, also the "Play/Record" section greys outI then cannot go back and remove the "During Greeting / Ignore Caller Input" check box, because when I hit save, I get a blank screen with "Internal Error, try again"
Hi, Ive just installed Connection 8.5.1ES16.11900-16 My problem is withmy call handlers. If I create a new handler, then edit the closed greeting, I can then enable it, and record my prompt ect - all ok.If however, I check the "During Greeting / Ignore Caller Input" check box and hit save, the "Status" and "Callers Hear" radio buttons blank out, also the "Play/Record" section greys outI then cannot go back and remove the "During Greeting / Ignore Caller Input" check box, because when I hit save, I get a blank screen with "Internal Error, try again"