by Guest » Tue Nov 02, 2010 4:37 pm
Hello Cathy, could you please ask the customer to enter the command version on the Command Line Interface (CLI)? It will show the serial number of the Blocker device. If the customer has GUI access, then the serial number can also be found on System Asdministration -> Feature Keys on the top of the table. Theres also a small sticker on the back of each appliance containing the serial number. Also the provided PDF document contains the serial number. It is 0219BFCE303-BV277F1 as shown in the right column of the first table section (Version Information) Hope this helps. If not, please lety me know. Thanks and regards,Martin
Hello Cathy, could you please ask the customer to enter the command version on the Command Line Interface (CLI)? It will show the serial number of the Blocker device. If the customer has GUI access, then the serial number can also be found on System Asdministration -> Feature Keys on the top of the table. Theres also a small sticker on the back of each appliance containing the serial number. Also the provided PDF document contains the serial number. It is 0219BFCE303-BV277F1 as shown in the right column of the first table section (Version Information) Hope this helps. If not, please lety me know. Thanks and regards,Martin