no more emails send from Fabric Manager
no more emails send from Fabric Manager
Hello, We have two Fabric Manager Servers, both of them don send email alerts to EMC² anymore.Server.properties are OK. didn changeTelnet to our mail servers with port 25 is OK from both fabric managers.FM version is 4.2(1b) and 4.2(7b)When I create a test trap: test pfm snmp test-trap powersupply the trap appears in events on both fabric managers but no mail is send accordinglyOur network people made the following observation: At EMC² Powerlink a Service Request was made: 39369684 (22 February 2011) What goes wrong here? Ivy
Re:no more emails send from Fabric Manager
When we had this issue, it was the SMTP name and the DNS servers IP Address had changed. What error do you get when you do a test from FM for Call Home?
Re:no more emails send from Fabric Manager
see if this document helps, this is specifically for switches purchased from EMC with EMC support
Re:no more emails send from Fabric Manager
Hello Dynamoxxx, Thanks to the document you posted I observed no XML files in the logs when an test event is created!I am now persuing why there are no XML files...Thank you for your help,Ivy
Re:no more emails send from Fabric Manager
Hello,After searching for many weeks the emailalert@emc.com mailing problem is solved!The problem was in the server.properties fileNo longer XML files were produced to email.There was a reference to a XML folder in stead of logs folder!pdf document received via Cisco support forum: https://supportforums.cisco.com/thread/ ... art=0Cisco knows the problem (Kris Vandecruys). (there is a known case).Fabric Manager sa005265 (CCM) mails now to emailalert@emc.comFabric Manager sa005266 (CCL) mails now to cms.storage@kbc.beEMC² Powerlink Service Request 39369684 can be closed.Rgds,Ivy