Search problem with dash in LDAP corporate directory synchronized

Cisco CallManager, Cisco CallManager Express and IP Video
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Guest

Search problem with dash in LDAP corporate directory synchronized

Post by Guest » Fri Dec 31, 2010 8:40 am

CUCM version 5.13

 

Hello,

 

We are facing a problem in the IP phone corporate directory.

Due to a LDAP synchronisation, DN are stored and presented with a dash ("-") character in the directory (ex 67-8585).

 

When we try to do a search on the IP phone based on the phone number (exemple 67-8…), we can enter the "-" dash character (only numbers are working).

If we enter the number 678 (whitout the character) the result is empty.

 

How can we proceed to search using the "-" character ?

 

Thanks in advance.

 

Philippe


Guest

Re:Search problem with dash in LDAP corporate directory synchronized

Post by Guest » Fri Dec 31, 2010 8:58 am

this functionality has been enhanced with:

CSCsx29327    Number search func is not able to handle multiple number formats

This should be present in these versions:

7.1(2) (and up)

7.0.2.10102-1 (ES)

7.0.1.21021-2 (ES)

6.1(4) (and up)

6.1(3b)su1  (SU = 6.1.3.3190-1)

6.1.3.2102-1 (ES)

6.1.2.1138-1 (ES)

 

So this fix is not present in 5.1(3), to get this enhanced an upgrade will be required.


Guest

Re:Search problem with dash in LDAP corporate directory synchronized

Post by Guest » Fri Dec 31, 2010 9:04 am

Thanks a lot for your answer !


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