Cisco Unity 5.x

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Guest

Cisco Unity 5.x

Post by Guest » Sat Jan 08, 2011 2:26 pm

Dear all expert,

 

I have trying to migrate a Cisco Unity from 4.x to 5.x by using COBRAS export & import tools.

 

But when i try to import the DB into my new server with voice message, the COBRAS keep on prompt me the error as below:

1/26/2011 9:03:25 AM:     Creating DOH Sender object

1/26/2011 9:03:25 AM:     Creating DOH Message

1/26/2011 9:03:25 AM: error attaching to DOH message store -2147418113 (Method ~ of object ~ failed) in procedure InitMessageExport of Module modMessages

1/26/2011 9:03:25 AM: (error) failed to log into DOH for message extraction

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any idea?


Guest

Re:Cisco Unity 5.x

Post by Guest » Sat Jan 08, 2011 3:25 pm

Hi,

 

Please verify that the Microsoft Exchange Information Store service is started and rerun the COBRAS import.

 

Regards,

 

Tere.

 

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Guest

Re:Cisco Unity 5.x

Post by Guest » Sat Jan 08, 2011 4:47 pm

thank you testeven, the problem has solve.

 

but i have faced another problem after restore the DB,

 

 

Unrecognized error

hr=0x80004005 (E_FAIL)

 

From: global.asa--Initialize()

 

Please see your Cisco Unity system administrator for more details.

 

This error msg appear when i try to open the administration or monitor web pages.

 

any idea.


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