Firewalls, PIX, ASA, VPN, Access Control List, User Authentication, Data Encryption and Best Practices.
1 post • Page 1 of 1
I am trying to use a CIVS-IPC-4500 camera with Milestone Xprotect. The short story is the recording software is unable to get the H264 stream. The MJPEG stream goes in & out. I spoke with Milestone and they support the IPC-4500 firmware 1.0.1. My camera has firmware 1.0.3. As a side note when Milestone is trying to record the video I am unable to view live video from the IPC-4500 web page. In fact I typically have to powercycle the camera to clear this condition. It would seem changing the firmware would be a good start to resolve this issue. So where do I find the old firmware? Is there a newer firmware that is more reliable?
Thanks for the firmware. I was able to download it, but unable to get the camera to load the firmware. Im getting an "ActiveX initilization failed" (see image). I tried both IE8 and IE6 from different computers. Is there an alternate method to load firmware on this camera?
Dear AARON, I faced the same problem and it solved by the following : 1-from IE ,open the Camera you need to upgrade ,then from tools ---> Internet option ----->Security -----> Local Intranet---->Sites ----> then uncheck Automatically check Intranet network ------> Advanced ------> add the URL . 2- back to the upgrade page ,the process will be completed successfully. Thanks,Ahmed Ellboudy